Hello everyone,
Just a quick note to let you know that over the next two weeks we will be making some changes and upgrading our online chat software. This will make chat unavailable for a few days off and on over the next two weeks.
Please remember that the online chat is not the only way to contact us and certainly is not the only way to get technical support, put in an order, or talk to your caseworker. Many people have been using the chat this way, but we actually have many other options for that which have been outlined to you in your order confirmation and are included with your products. 😉
So please, at least during this upcoming time period, please:
- Write directly to your caseworker rather than waiting for him/her to show up on chat. (If you have forgotten your caseworker's email address, please write directly to Sister Bridget at bridget@spellmaker.com and ask her to put you in touch with your caseoworker.)
- If you need tech support, please write to techsupport@spellmaker.com and include your tech support passcode.
- If you are a new customer and need recommendations, either write to mycase@spellmaker.com or call our office at 505-962-2525, Monday-Thursday, 9am-3pm mountain standard time.
- For all other office matters, please write to office@spellmaker.com or call us as per above.
We look forward to introducing the new, upgraded chat software ASAP. 🙂
Love,
Mambo Samantha Corfield
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