{"id":347,"date":"2008-03-16T14:45:41","date_gmt":"2008-03-16T14:45:41","guid":{"rendered":"https:\/\/spellmaker.com\/blog\/?p=347"},"modified":"2008-03-16T14:45:41","modified_gmt":"2008-03-16T14:45:41","slug":"new-customer-se","status":"publish","type":"post","link":"https:\/\/spellmaker.com\/blog\/?p=347","title":{"rendered":"New Customer Service Options Coming!"},"content":{"rendered":"<p>Hello everyone!&nbsp; Happy Sunday!&nbsp; <\/p>\n<p>As you know, we try to offer the best possible customer service that we can.&nbsp; We are challenged sometimes by the fact that we are a small group of people trying to take care of all of our clients the best we can!&nbsp; <\/p>\n<p>In order to serve you better, we are currently working on installing a new and improved live chat feature on the website.&nbsp; Additionally, we are installing the ability to &quot;request a call&quot; from us on the website and also will be offering you the ability to &quot;submit a ticket&quot; for asking tech support and other questions.&nbsp; All of these features will help us get you the assistance you need much faster and, hopefully, in a more organized fashion.<\/p>\n<p>Of course, as with the installation of all new systems I suspect that we will experience some growing pains, but once the details are ironed out I believe this will be an improved way to communicate your needs to us.<\/p>\n<p>In service, Mambo Sam<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hello everyone!&nbsp; Happy Sunday!&nbsp; As you know, we try to offer the best possible customer service that we can.&nbsp; We are challenged sometimes by the fact that we are a small group of people trying to take care of all of our clients the best we can!&nbsp; In order to serve you better, we are [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[27],"tags":[],"class_list":["post-347","post","type-post","status-publish","format-standard","hentry","category-spellmaker-office-news"],"_links":{"self":[{"href":"https:\/\/spellmaker.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/347","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/spellmaker.com\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/spellmaker.com\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/spellmaker.com\/blog\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/spellmaker.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=347"}],"version-history":[{"count":0,"href":"https:\/\/spellmaker.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/347\/revisions"}],"wp:attachment":[{"href":"https:\/\/spellmaker.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=347"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/spellmaker.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=347"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/spellmaker.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=347"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}